Shipping Policy

Shipping –

Are there delivery charges?

Delivery charge varies with each Product listed on our website.We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

Why does the delivery date not correspond to the delivery timeline?

It is possible that our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product’s availability with the Seller
  • The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroietc) on items sold by AnaDigi?

There are NO hidden charges when you make a purchase on GlobalItSecworld. We display clearly all shipping charges.

Why does the estimated delivery time vary for each product ?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner’s time-to-deliver in your location.

Whether your location can be serviced or not depends on

  • Whether the Seller ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible our Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through, you can return the item through a third-party courier service. Return fees are borne by the us.

What do the different tags like “In Stock”, “Available” mean?

‘In Stock’

For items listed as “In Stock”, we will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

‘Available’

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

‘Out of Stock’

Currently, the item is not available for sale. You can email us / call us to know when it is available for purchase.

‘Temporarily Unavailable’

The product is currently out of stock and is not available for purchase. The product could to be in stock soon.

‘Permanently Discontinued’

This product is no longer available because it is obsolete and/or its production has been discontinued.

We are Authorized DrayTek Distributor in India, dealing in routers with vpn, fiber routers, load balancing routers, 4g lte router, Mesh Access Points, 10gb switch, sfp switch, vlan switch, poe access points.